faq

How do I get started?

To start a bitcoin mining investment, first register with us. Sign in with your login details and pay for your mining contract. All deposits must be made through the Members dashboard. You can login using the member email and password you receive when signup.

Which payment method do you accept?

We accept Bitcoin and PayPal credit card payments online. Contact an agent for an alternative means of payment.

Do I need a Bitcoin wallet?

Yes. You need a Bitcoin wallet to facilitate your profit withdrawal straight into your wallet. Funds sent through PayPal/bank transfer attract fees.

How do I withdraw funds?

Login to your account using your username and password and check the Withdraw section. Enter desired amount to and send a withdrawal request.

How do I calculate my profits?

Depending on each plan, Bitcoin profits in your account are acquired weekly, credited to your available balance at the end of each day which are available for withdrawal same day.

Can I make additional deposit into my account?

Yes, you can as all transactions are handled separately.

How long does it take to receive funds after withdrawal?

Withdrawal request are processed within minutes. Thus, funds are usually available instantly.

How do I change my email address or password?

Log into your account > Profile Setting. You can change your e-mail address and password there.

Can I have multiple accounts?

No! Running multiple accounts is highly prohibited. Multiple accounts are terminated and funds will be frozen.

how can we help you?

Would you like to speak to us over the phone for an inquiry? Just provide your contact information and we’ll be in touch with you shortly.